Customer Support
Product Support
For product-related questions, please click here:
Elektrobit Support
In urgent cases you can call our support line during business hours.
Please choose the appropriate support line based on your region and product line:
Region | Product(s) | Call Number |
---|---|---|
Japan | all | +81-3-4520-5925 |
China | all | +86-21-5043-1951 ext 0 |
Europe | EB Assist ADTF | +49-9131-7701-7777 |
Europe | EB tresos/EB corbos | +49-9131-7701-6060 |
Europe | EB robinos | +49-9131-7701-8801 |
Europe | Other products | +49-9131-7701-6060 |
Revenera Licensing Portal Support
The Revenera customer service organization is dedicated to helping you take full advantage of your licensing service.
For questions regarding your account, contact Revenera by Email via
elektrobit@flexnetoperations.com
or
Contacting Support By Phone
Available 24 hours (Monday to Friday using the toll and toll-free options below)
or
Contacting Support By Phone
Available 24 hours (Monday to Friday using the toll and toll-free options below)
Region | Call Number |
---|---|
North America * | +1-630-332-2513 (toll) +1-877-279-2853 (toll-free in North America) |
Europe * | +44-192-594-4367 (toll) +44-800-047-8642 (toll-free in Europe) |
India * | 000-800-040-2367 (toll-free in India) |
Japan * | +81-3-4540-5335 (select option 2) |
For urgent matters outside of U.S. business hours, you can page the on-call support representative by calling the phone numbers listed above.