Customer Support
Product Support
For product-related questions, please click here: Elektrobit Support

In urgent cases you can call our support line during business hours.
Please choose the appropriate support line based on your region and product line:

Region Product(s) Call Number
Japan all +81-3-4520-5925
China all +86-21-5043-1951 ext 0
Europe EB Assist ADTF +49-9131-7701-7777
Europe EB tresos/EB corbos +49-9131-7701-6060
Europe EB robinos +49-9131-7701-8801
Europe Other products +49-9131-7701-6060

Revenera Licensing Portal Support
The Revenera customer service organization is dedicated to helping you take full advantage of your licensing service.

For questions regarding your account, contact Revenera by Email via elektrobit@flexnetoperations.com
or
Contacting Support By Phone
Available 24 hours (Monday to Friday using the toll and toll-free options below)

Region Call Number
North America * +1-630-332-2513 (toll)
+1-877-279-2853 (toll-free in North America)
Europe * +44-192-594-4367 (toll)
+44-800-047-8642 (toll-free in Europe)
India * 000-800-040-2367 (toll-free in India)
Japan * +81-3-4540-5335 (select option 2)
* For General Product Support, select Option 1.

For urgent matters outside of U.S. business hours, you can page the on-call support representative by calling the phone numbers listed above.

Support Table of Contents